Help & contact
Direct contact for setup questions, a step-by-step guide, and answers to the messages you may see along the way.
Contact
- support@powermanufaktur.com
- +41 41 244 98 98
- Office hours: Mon–Fri 08:00–17:00 (Swiss time)
- Power Manufaktur GmbH, Mettenwilstrasse 1, 6203 Sempach Station, Switzerland
Setup in eight steps
The Setup Center guides you through these steps. You need a Microsoft account with Global Administrator or SharePoint Administrator rights.
- 1Grant administrator consent — Connect SharePoint and Teams access with your Microsoft account.
- 2Tenant and administrator — Check the tenant, the signed-in administrator and the directory roles.
- 3Administrator consent — Grant administrator consent for the setup application. No client secrets are created.
- 4Select SharePoint site — Select or search the SharePoint site for the module. A Communication Site is required.
- 5Assign Sites.Selected — Grant the site permission to the Power IMS Product App — fullcontrol or read access only.
- 6Deploy Teams app — Upload the Teams package to the app catalog and make the app available to users.
- 7Environment validation — Validate the environment: permission, Teams app and site are checked.
- 8Installation complete — The installation is complete and the setup report can be downloaded as PDF.
Frequent questions and error messages
The site search reports “Access denied for this site”.
Microsoft reports that the signed-in administrator has no access to this SharePoint site, so it cannot be listed. Open SharePoint admin center → Active sites → select the site → Membership → add yourself as site admin or site owner, then search again.
The product app later reports “Access denied (403)”.
The product app only has Sites.Selected rights for the site you assigned. If the permission was removed, or the module was pointed at a different site, open the setup again and grant the permission once more.
The Teams app is in the catalog, but cannot be released to users.
Microsoft has not finished publishing the package version. Open Teams Admin Center → Teams apps → Manage apps and check the app's publishing status. If user availability is blocked by a Teams permission policy, adjust that policy in the Teams Admin Center.
The upload fails with “Microsoft Teams service temporarily unavailable”.
This is a temporary Microsoft-side issue, not a configuration problem. The Setup Center retries automatically; try again after a few minutes.
The wrong site was selected — how do I undo a permission?
Step 5 offers “Remove permission”. This deletes the app's permission on that site and resets the recorded progress and the module's site assignment, so you can choose another site.
The Setup Center warns about the “root URL”.
The root site is the top-level site of your whole SharePoint tenant. Power IMS normally needs its own Communication Site per module, because document folders and lists are created there. Only confirm the warning if you really want to install into the root site.
Revoking permissions and uninstalling
You can withdraw access at any time yourself, without contacting us.
Microsoft Entra admin center (entra.microsoft.com) → Identity → Applications → Enterprise applications → select the Power IMS setup application → Security → Permissions. There you can remove individual permissions and thereby revoke access at any time.
Where administrators find the settings
Teams apps and publishing
Teams Admin Center → Teams apps → Manage apps: app catalog, publishing status and user availability.
SharePoint sites and memberships
SharePoint admin center → Active sites → select a site → Membership: add or remove site administrators.
Microsoft Entra permissions
Microsoft Entra admin center (entra.microsoft.com) → Identity → Applications → Enterprise applications → select the Power IMS setup application → Security → Permissions.